Ward Clerk

• Competitive base salary from $68,169 (pro-rata equivalent) for Ward Clerks (Administration Officer – Level 4) as per the Enterprise Agreement + 12% Superannuation + access to salary packaging via Maxxia to maximise your take home pay (including venue hire, meals, entertainment and novated leasing).
  
• Permanent part-time (0.4 FTE, 2 days a week).
  
• Be part of Australia's only university-owned academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged

Support exceptional patient care behind the scenes. Be the vital link that keeps our Oncology ward running smoothly

Macquarie University Health is seeking a dedicated and compassionate Ward Clerk to join our Oncology Nursing team on a permanent, part-time basis. This is a rewarding opportunity to play a pivotal role in ensuring the smooth day-to-day operations of our Oncology ward, directly supporting clinical staff and enhancing the patient experience during what can be a deeply significant time in their care journey.

As a Ward Clerk in our Oncology department, you will be at the heart of a collaborative, multidisciplinary team committed to delivering outstanding patient-centred care. You'll provide essential administrative support that enables our nurses, allied health professionals and accredited practitioners to focus on what they do best, caring for patients. Working within Australia's first and only fully integrated academic health sciences centre, you'll be part of an organisation that values innovation, teamwork, integrity and empowerment, and where your contribution truly matters.

This is more than an administrative role; it's an opportunity to be part of something meaningful. If you thrive in a fast-paced clinical environment and take pride in delivering a high standard of customer service, we'd love to hear from you.

About the Role

Reporting to the Nurse Unit Manager, the Ward Clerk provides high-quality administrative and clerical support within the Oncology Nursing department, ensuring efficient patient flow, accurate documentation and an excellent experience for patients and their families.

Key responsibilities include:

• Performing administrative duties including patient registration, bookings, admissions and discharges, monitoring incoming calls, scanning and uploading patient documents, clerical support and data entry.
  
• Assisting in the management of patient flow including bed allocation and room set-up to support optimal ward operations.
  
• Communicating effectively with patients and carers, providing a welcoming and supportive first point of contact within the Oncology ward.
  
• Assisting the healthcare team in obtaining information, reports or correspondence related to patient care.
  
• Maintaining effective electronic and paper-based filing systems to ensure prompt retrieval of information.
  
• Supporting timely data collection and communication with booking teams to ensure correct service billing and report creation.
  
• Contributing to quality improvement activities, audit preparation and ISO 9001 certification processes, and ensuring incidents are reported accurately and in a timely manner.

About Us

Macquarie University Health is a trailblazer in healthcare, education and research. As Australia's first and only fully integrated academic health sciences centre, we bring together Macquarie University Hospital, Clinics and the Faculty of Medicine, Health and Human Sciences at Macquarie University. Our model enables us to translate research into better patient outcomes, provide hands-on learning experiences for the next generation of health professionals, and deliver innovative, patient-centred care in a collegiate and supportive environment. We are committed to diversity, equity and inclusion, and we celebrate the strength that different perspectives bring to our organisation.

About You

You are an organised, proactive and compassionate professional who thrives in a clinical environment. You bring strong administrative skills, excellent communication abilities and a genuine commitment to supporting both patients and the healthcare team. You are adaptable, detail-oriented and motivated by the opportunity to contribute to high-quality care within an Oncology setting.

Selection Criteria

• Previous administration experience, preferably in a hospital or healthcare setting.
  
• Demonstrated effective interpersonal communication skills and the ability to work collaboratively within a multidisciplinary team.
  
• Demonstrated ability to be flexible and adapt to changing circumstances in a fast-paced clinical environment.
  
• Demonstrated ability to set priorities, establish and achieve agreed objectives.
  
• Well-developed computer literacy skills including the use of electronic medical records systems, MS Word, Excel and web-based applications.
  
• Demonstrated motivational and problem-solving skills with a commitment to actively fostering positive working relationships.
  
• A commitment to quality improvement, compliance with workplace health and safety obligations, and adherence to hospital policies and procedures.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close: Tuesday, 14th April 2026, 11:59pm AEST

**We reserve the right to progress or not proceed with applications prior to the closing date, and to close the advertisement early if required. **

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights**

General Enquiries: Bill Egarchos, Talent Acquisition Consultant, bill.egarchos@mq.edu.au

Why Join Us?

You'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.

At Macquarie University Health, we know working together leads to better health outcomes. This happens when clinicians, researchers, students and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.

As Australia's first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That's how we Heal. Learn. Discover. ™

We offer fantastic range of Employee Benefits including:

• Salary sacrifices options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
  
• Post graduate study and ongoing education support through scholarship programs
  
• Macquarie University Childcare at a reduced staff rate
  
• Extensive Macquarie University facilities including sporting facilities, gym and pool

More information about our employee benefits can be found here.

Pre-Employment Checks

Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to Macquarie University Health.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.